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Triage & Referrals Nurse

09/05/2025
08/06/2025
Contract
Waipuna Hospice
Health, Medical & Pharmaceutical

Triage & Referrals Nurse (Fixed Term)

  • Full time – 6 months fixed term
  • Be part of a vibrant and supportive interdisciplinary team
  • Based in Bethlehem, Tauranga

At Waipuna Hospice, we're passionate about providing specialist palliative care to our communities in Tauranga and the Western Bay of Plenty. Our goal? To make sure people receive the care they need, right where they feel most comfortable— which is often in their own homes. We also have a welcoming inpatient unit in Te Puna for those who need extra support. 

We help with a wide range of services, including nursing and medical care, counselling, social work, physiotherapy, occupational therapy, companion visits, equipment loans, respite care, carer education – and so much more!  We’re proud of our positive team vibe, supportive work environment, and the values that shape everything we do. At Waipuna Hospice, we know that great care starts with great teamwork – and that’s exactly what sets us apart.

If you're looking for a role where you can make a real difference in our community as well as being part of a passionate and caring team – this is the place for you. Come join us!

Job Description

ABOUT THE JOB

We need a registered nurse with two years’ clinical experience in Palliative Care Nursing to join our specialist services team on a 6-month fixed term basis as a Triage and Referrals Nurse.  This role will be full time (1.0 FTE) Monday to Friday. We will provide professional development opportunities and supportive leadership.

Reporting to the Director of Specialist Services, the objectives of the role include:

  • Working within an interdisciplinary team (IDT) using advanced clinical expertise in assessment, care planning and service delivery for patients and their family/whānau.
  • Attending a daily referral IDT meeting to discuss and triage all new referrals.
  • Identifying the needs of new referrals to ensure an appropriate response to the patient’s care needs.
  • Making contact with patient and family/whānau to outline our services and supports and arrange a time to engage in the community or in clinic at our Hospice.
  • Strong focus on ensuring a smooth transition from hospital back to the community.  Working collaboratively with all care teams involved.
  • Managing the daily triage phone offering advice, support and education regarding specialist palliative care to patients, family/whānau and other health providers.
  • Maintaining strong relationships with primary and secondary health care providers.
  • Participating in ongoing professional development and training opportunities

Desired Skills and Experience

ABOUT YOU

You will be a problem solver, calm under pressure with exceptional communication skills and sound nursing experience.  With a background a strong nursing background and excellent planning skills you will be confident to hit the ground running.

You will have the following skills and experience:

  • Registered Nurse with a current New Zealand Annual Practising Certificate
  • A minimum of 2 years’ recent clinical experience in Palliative Care Nursing (at the CNS Grade 1 level)
  • Exceptional interpersonal / relationship building skills with people from all walks of life.
  • A current PDRP at Expert Level (or working towards)
  • Excellent communication skills
  • A willingness to learn and develop

WHAT WE OFFER

  • A fun, friendly and supportive team environment
  • Excellent working conditions
  • Staff wellness programmes because we care about our staff
  • Ongoing professional development (we want you to grow)
  • A competitive remuneration package
  • Discounts to local dentists, pharmacies, and health insurance
  • Free onsite parking

THE WAIPUNA WAY

Our Purpose:  To champion equitable end-of-life care for our communities.

Our Vision:     A world where there is compassionate end-of-life care for all.

Our Values:   We are inclusive  I  Kotahitanga

Everyone matters

We are courageous  I  Kia Mānawanui

Be brave

We make it simple  I  Kia Ngāwari

Make it easier

We are guardians  I  Kaitiakitanga

Caring about today and tomorrow

 

COME AND JOIN US

We are committed to working with local Iwi and promoting equity and inclusivity across the organisation in support of our values. We welcome applications from diverse backgrounds and cultures.

Waipuna Hospice acknowledges and respects individual diversity and spiritual needs, ensuring a safe and supportive environment. In your application we want to see the real you, share your story and become part of ours.

TO APPLY

If you're ready to join a dynamic team and make a real difference, apply now! Our application process might include interviews, job testing, reference checks, and pre-employment screening (we want to make sure you're as awesome as we think you are!).

We review the applications as they come in and continue until the position is filled.