Shop Assistant – Papamoa – Waipuna Hospice
- Retail that touches lives
- Part-time – 21.5 hours per week (Sunday to Tuesday)
- Join our warm and welcoming Papamoa charity shop
At Waipuna Hospice, we’re all about delivering compassionate end-of-life care across the Western Bay of Plenty. Our goal is to deliver a responsive, compassionate, and person-centred care to individuals living with life-limiting illnesses, which is often in their homes. We also have a welcoming inpatient unit in Te Puna for those who need extra support.
We’re a charity powered by passion, courage, teamwork, and community spirit. Our funding is made possible by our fundraising heroes, and our busy charity shops with partial support from the government.
If you're looking for a role where you can make a real difference in our community as well as being part of a passionate and caring team – this is the place for you. Come join us!
ABOUT THE JOB
We are looking for a friendly, energetic Shop Assistant to join the team at our Papamoa Charity Shop. This position will work closely with our Shop Manager and team to present and sell donated goods.
This is a varied role and includes receiving and sorting donated goods, providing exceptional customer service, working on the till, shop displays and merchandising. This is a fast-paced environment where no two days are the same. We need someone that’s energetic, physically fit, is happy to roll their sleeves up and go where the work is.
The hours are Sunday 9.30am – 4.30pm, Monday and Tuesday 8.30am – 4.30pm. There is also the opportunity for additional hours to cover staff annual leave and sickness.
ABOUT YOU
You enjoy being part of a warm, people‑focused environment and take pride in creating a positive experience for everyone who walks through the door. You’re friendly, reliable, and motivated by doing work that has real meaning for the community. You value teamwork and enjoy contributing to a supportive, positive workplace where everyone feels welcome.
You don’t need to tick every box — what matters most is your attitude, energy, and willingness to learn
You’ll bring:
- Previous experience in retail or customer service (helpful but not essential)
- A genuine enjoyment of working with people and providing great service
- Confidence working on your feet and assisting with lifting and moving stock
- An appreciation for pre‑loved items and a passion for sustainability
Our 5 A+ qualities – this is what success looks like in this role:
- Attitude: You bring a positive, can‑do mindset and are open to learning and growing
- Able: You’re energetic, physically fit, and comfortable in a hands‑on role
- Approachable: Friendly and welcoming, you enjoy connecting with customers, volunteers, and your teammates
- Achiever: Organised, dependable, and proud of a job well done
- Appreciative: You value sustainability and see the beauty and potential in donated goods
Most importantly, you want to feel good about the work you do, knowing that every shift, every sale, and every interaction helps support compassionate Hospice care for our community.
WHAT WE OFFER
- A fun, friendly and supportive team environment
- Excellent working conditions
- Staff wellness programmes because we care about our staff
- Ongoing professional development (we want you to grow)
- A competitive remuneration package
- Discounts to local dentists, pharmacies, and health insurance
- Free onsite parking
THE WAIPUNA WAY
Our Purpose: To champion equitable end-of-life care for our communities.
Our Vision: A world where there is compassionate end-of-life care for all.
Our Values:
We are inclusive I Kotahitanga - Everyone matters
We are courageous I Kia Mānawanui - Be brave
We make it simple I Kia Ngāwari - Make it easier
We are guardians I Kaitiakitanga - Caring about today and tomorrow
COME AND JOIN US
We are committed to working with local Iwi and promoting equity and inclusivity across the organisation in support of our values. We welcome applications from diverse backgrounds and cultures.
Many skills and experiences have shaped you into the unique person you are. Not all skills and experiences are gained in classrooms or formal employment. If you gained your experience through whanau life, community or volunteering (mahi aroha) then we encourage you to apply and share your story with us in your cover letter.
Waipuna Hospice acknowledges and respects individual diversity and spiritual needs, ensuring a safe and supportive environment. In your application we want to see the real you, share your story and become part of ours.
TO APPLY
If you're ready to join a dynamic team and make a real difference, apply now! Our application process might include interviews, job testing, reference checks, and pre-employment screening (we want to make sure you're as awesome as we think you are!).
We will review applications as they are received and may progress candidates prior to the closing date. Applications close 24 April 2026, however we encourage early applications as the position may close sooner if the right candidate is identified.
